Refund and Returns Policy

Overview

Our refund and returns policy lasts 1 day(s). If 1 day(s) have passed since your purchase, we can’t offer you a full refund or exchange.

Due to the nature of our business, we hope our customers understand that returns are rarely excepted even within the deadline. We will offer a refund if your order is incorrect, or offer a correction. We ask that you inspect your items on delivery to ensure it is exactly what you have ordered. If someone other than the person who placed the order is receiving, please inform them of the contents, so that they may  inspect  it.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products

To complete your return, we require a receipt or proof of purchase.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected] .

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] 

Need help?

Contact us at [email protected] for questions related to refunds and returns.

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